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European Distributor of Home Automation devices
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Frequent questions about the site's terms and conditions

General conditions

The EuroX10 brand is the property of CentralCasa – Desenvolvimento de Projectos de Domótica, Ltd.

General conditions acceptance

When the customer orders directly from the website or by email (info@eurox10.com), he automatically accepts the following general purchase and sale conditions, and declares to agree with and acknowledge them.

On registering
The personal data gathered by EuroX10 comply with all ethical and legal regulations in force, as confirmed by the Portuguese Committee for the Protection of Personal Computerised Data. They are only meant for internal use. They are only meant to offer you a top quality and convenient service, adjusted to your real needs and meant to fully satisfy you. Under the law we guarantee your right to access and correct any data that concerns you. To do so you simply need to "simulate" an order by clicking on the button "change data" and cancel it during the completion process.

On payment
The payment through PayPal and Visa/Mastercard credit card is done through a secure server licensed to guarantee the maximum security of the available data.

Secure Server Certificate (SSL)
A security certificate is a document issued by a certification entity: the Certification Authority.
This entity grants the said certificate after having examined the correct configuration of the encryption process (SSL) and after having verified the data of the company requesting the certificate.

To ensure that you are in a secure transmission, check that on the browser address box (URL) the protocol used has changed from "http://" to "https: / /" (SSL - Secure Sockets Layer). Also, make sure that a small yellow lock appears at the bottom of your browser window.

Use of cookies and spyware

EuroX10 does not use or install spyware on your computer nor uses spyware to obtain information from your computer.
Like many other webpages we use cookies, which are files stored by the browser on your computer’s hard drive. The cookies help us identify the accounts’ holders and optimize the use of the page. Most browsers automatically accept cookies and allow them to be disabled. We recommend you leave the cookies active so we can provide a better use of this page.
EuroX10 essentially uses its own cookies to:
- take note of the preferences you specify whenever you use our services;
- make an estimate and record the total numbers of our visitors and traffic;
- search and develop to improve the content of the webpage to maintain a high level of service.

Errors and omissions

The prices indicated, launched promotions or other aspects related to prices/discounts policy or promotions can be changed at any time without any previous notice.

Changes to this statement

EuroX10 may occasionally modify this statement unilaterally in order to reflect the course of action of the entity that manages it. Therefore we invite you to regularly review this statement.
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EuroX10 is property of CentralCasa
Phone number +351 223 744 938 | Email info@eurox10.com
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